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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Bryant

Rita Bryant

May 28, 2024

5  out of  5
rating by Rita Bryant
"I've been with Andrew Frizzle for almost twenty years. Very professional. Quick to help. Shelby goes out of her way to always help. I would definitely recommend this group."
We responded:
"Rita, thanks so much for the great review! We appreciate you recommending us. "
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Richard Cole

May 7, 2024

5  out of  5
rating by Richard Cole
"Great agent"
We responded:
"Thank you for the review, we appreciate it very much!"
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Amy Schwager

March 28, 2024

5  out of  5
rating by Amy Schwager
"So happy I found this gem!! Great insurance, great price, amazing agent and staff!"
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Erich Cosby

February 3, 2024

5  out of  5
rating by Erich Cosby
"We've been with Andrew since 1997. When we moved, we made arrangements to stay with his agency. Andrew and his team have always been responsive, and they have made good recommendations. 5+ stars."
We responded:
"Erich, now you are making me feel very old! We appreciate you and thank you for taking time to write such a wonderful review."
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Linda Johnson

January 19, 2024

5  out of  5
rating by Linda Johnson
"Andrew and his staff are great. Very professional always ready to help."
We responded:
"Linda, we appreciate your kind review and always enjoy working with you!"
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David Bukovsky

December 13, 2023

5  out of  5
rating by David Bukovsky
"Andrew and his staff provide more than just State Farm policies, they are able to make recommendations and explain options with pros and cons. Andrew has experience in the industry in general, including claims, that is helpful and he always makes time to chat and explain things. It is nice to talk to experienced people that really know their stuff. I have many policies (cars, boat, condo, houses, umbrella, personal effects, etc..) so it is important to understand how they relate and how to get the best coverage relative to costs."
We responded:
"David - it's always a pleasure working with you and we appreciate the great review."
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MARIA OSSENFORT

September 12, 2023

5  out of  5
rating by MARIA OSSENFORT
"What a great experience we had opening our new account with State Farm! After discovering we might be overpaying at our previous provider, we got a quote from State Farm and were able to cut our insurance bill in half! Beth was amazing and walked us through every step of the process, making sure all our questions were correctly answered and our accounts set up in the most economical way to meet our needs while minimizing costs. Great job! We couldn’t be happier with our new policies!"
We responded:
"We are so glad that we were able to help and always love when we can save our customers money. Thank you so much for the review!"
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Natalie Lieberman

August 31, 2023

5  out of  5
rating by Natalie Lieberman
"I have been a client of Andrew's office since I switched to State Farm in 2007. What keeps me there is the small-town customer service in this major metropolitan area. I came in to meet him and immediately trusted him. Sadly, you can't always say that about insurance agents. Shelby on his support team is phenomenal. What I love is that I can email or call with live humans about any issues I have vs. generic 1-800 numbers. For example, when I needed to replace my cracked windshield, Andrew gave me a great recommendation for a local shop that could do calibration work at one appointment after I was having difficulty finding one on my own. Can't recommend them enough!"
We responded:
"Natalie - thank you so much for taking time to provide the great review. We appreciate your trust in us and hope to work with you for years to come."
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James Biser

August 26, 2023

5  out of  5
rating by James Biser
"Awesome and professional. Really good rate for my car. Will definitely be a long customer with them!"
We responded:
"We are so glad we could help with a great rate on your insurance! We appreciate your wonderful review."
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Steve D

July 27, 2023

5  out of  5
rating by Steve D
"I’ve been a long term client, always had great service and interaction with Andrew and his team"
We responded:
"Tanks Steve! We appreciate the kind review and it is our pleasure working with you."
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William Thompson

July 21, 2023

5  out of  5
rating by William Thompson
"Andrew and Shelby are top notch insurance professionals. They handle all of our family's insurance needs and are incredibly responsive, thorough and professional."
We responded:
"Thanks so much for the great review - we have been glad to work with you and your family!"
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Carrie Hartung

July 20, 2023

5  out of  5
rating by Carrie Hartung
"Shelby is outstanding!! I know I can always rely on her! She has made me into a 22 year client!"
We responded:
"Thank you Carrie - hoping for many more years to come!!! We appreciate you."
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robbie hanberry

July 13, 2023

5  out of  5
rating by robbie hanberry
"Beth is the best!"
We responded:
"Thanks Ricky Bobby! "
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Lisa Burgener

July 13, 2023

5  out of  5
rating by Lisa Burgener
"Coming from being an Allstate driver for over 20 years and switching to State Farm was a breeze! Shelby made the switch super easy and quick. I thought it was going to be more complicated but hasn’t been at all. She is always fast to respond to emails and has an answer for everything! Glad I found this awesome group!"
We responded:
"Lisa, we are so happy to have you! And thank you for the very kind review."
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Becky Lane

July 13, 2023

5  out of  5
rating by Becky Lane
"Andrew and his awesome staff (Shelby) have been our insurance agents for over 26 years! All of them have always been available when we needed them to answer questions and help with claims. Both of our adult children have insurance thru the office as well. I wouldn't have had it any other way - I know they will be well taken care of if they need help. We highly recommend Andrew Frizzle and his team at State Farm!!!!!"
We responded:
"Thank you so much for the fantastic review! We appreciate you and your family and love working with you all. "
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Danielle Lewis

July 13, 2023

5  out of  5
rating by Danielle Lewis
"Having come to State Farm as a loyal USAA customer, I am so happy with the service both Andrew and Shelby provide. They are so attentive to requests and questions, and I always walk away from interactions with a clear understanding and knowing they've got things handled. They're a great team to have in your pocket!"
We responded:
"Danielle, we appreciate your awesome review. We are always happy to help and are glad we are in your pocket!"
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Anthony Campos

May 18, 2023

5  out of  5
rating by Anthony Campos
"Been covered for over 10 years with this team. They are awesome, always answer and do good by me."
We responded:
"It really has been our pleasure to work with you! And thank you for the very nice review."
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Stephanie Swanger

May 15, 2023

5  out of  5
rating by Stephanie Swanger
"Andrew is the best! And his staff is always amazing and so easy to work with!!!"
We responded:
"Stephanie, we appreciate working with you and your family. Thank you so much for the kind review!"
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Marlyn McClure

April 22, 2023

5  out of  5
rating by Marlyn McClure
"Following a collision that resulted in my vehicle being totaled, State Farm became a haven where no question was too insignificant. The settlement was quite satisfactory and Andrew Fizzle's office continued to guide me through insurance transition."
We responded:
"Marlyn, we are so glad we could help with the recent claim. You are such a pleasure to work with. Thank you for the kind review!"
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Lee Trammell

April 19, 2023

5  out of  5
rating by Lee Trammell
"I have been using State Farm for my insurance needs for at least 8 years with renter's and car insurance. Andrew has been courteous and helpful all this time. Just as their slogan says, Andrew has always been there, I had an unexpected issue with my car with some random tire pop in the parking lot, and with one call to him the whole thing was resolved in a couple of hours with a completely new tire. This year I went through the process of buying a home and worked with Sophie on what needed to be done with home insurance and quotes. Sophie was very responsive and guided me through that piece of the process as I was new to the whole thing. There were no problems, and it really felt like I did not have to worry. I appreciate all the work that Andrew and Sophie have done for me and I highly recommend State Farm especially this team."
We responded:
"Lee, we are so glad to have worked with you for all these years and appreciate your very thoughtful review!"
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Suzi Sheetz

April 7, 2023

5  out of  5
rating by Suzi Sheetz
"I would give this office 100 stars if I could. They are ALWAYS available to help answer any questions and concerns. This is the agent and office you need!!!"
We responded:
"Suzi, we appreciate your support and your amazing review! It is customers like you that make our jobs so much fun."
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Nihad Alfaysale

March 30, 2023

5  out of  5
rating by Nihad Alfaysale
"Shelby was absolutely amazing. I had some questions about a recent increase in insurance premiums. Her professionalism, communication and knowledge were outstanding."
We responded:
"We are so glad we could help and Shelby appreciates your kind words! Thank you!"
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Francis Sy

March 20, 2023

5  out of  5
rating by Francis Sy
"I recently moved from NY to VA, and Sophie did an amazing job giving a warm welcome to the area, and walking me through the policies and everything! She is super friendly, welcoming, and took note of all the concerns I had. I look forward to continuing working with Sophie and this Statefarm location!!"
We responded:
"We are glad you are here with us in VA! Thank you for the kind review."
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Jared Zeigler

February 9, 2023

5  out of  5
rating by Jared Zeigler
"Andrew and his team are fantastic. Shout out to Sophie for helping me through the process. I saved money on both my home and auto policies after switching from geico. I was with geico for 10 years and they wouldn’t lower their prices. But Andrews team blew them out of the water for the same coverage"
We responded:
"We love helping our customers get the right coverage at the right price. Thank you for the very nice review! "
Profile photo of Hikikomori Sean

Hikikomori Sean

February 8, 2023

5  out of  5
rating by Hikikomori Sean
"Sophie was a pleasure to work with and made my move back to Virginia easy."
We responded:
"Welcome back to Virginia - and thank you for the nice review!"