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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marty Gorham

January 7, 2026

5  out of  5
rating by Marty Gorham
"My husband and I have been with Andrew Frizzle at State Farm for many, many years and the services he and his staff have provided us on our auto insurance & home owner's policy have been outstanding. This is especially important as my husband passed away in March '23 and the guidance I have received since then has been stellar. Any questions or concerns were answered quickly, professionally and pleasantly. Each staff member took extra time to accommodate my needs as well as patiently making sure I understood everything. Absolutely wonderful folks to work with!"
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V Ann

January 7, 2026

5  out of  5
rating by V Ann
"We have had our car and home insurance through Andrew Frizzle, for more than 25 years. I am very particular in picking the best in anything. So after researching found the best and stayed with this agent and his group that work meticulously for their customers. You can't go wrong picking this Insurance agent and his office tireless helpers like Jessica, Debbie etc."
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Tim D.

December 30, 2025

5  out of  5
rating by Tim D.
"Jessica helped me get home insurance after a family member had passed away. Jessica was quick to get back to me whenever I had a question. Very knowledgeable and courteous. I highly recommend Jessica and Andrew Frizzle's State Farm office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Phuc Nguyen

December 11, 2025

5  out of  5
rating by Phuc Nguyen
"This office is amazing! Jessica provided excellent service! Professional, responsive, and very knowledgeable. She made the process easy to understand and truly went above and beyond. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen Chierico

December 11, 2025

5  out of  5
rating by Karen Chierico
"Andrew Frizzle's State Farm office is amazing to work with. Jessica helped us with some insurance changes, and we were so pleased with her customer service. I would highly recommend this office for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Lamarche

December 10, 2025

5  out of  5
rating by Michael Lamarche
"This office has been extremely supportive and helpful. Every person who I spoke to helped me out wonderfully. I could not recommend more!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Delaney

December 9, 2025

5  out of  5
rating by Brian Delaney
"I have been with Andrew's firm for many years and have never been disappointed with the quality of service and the accuracy of their knowledge. As a business owner I have worked with numerous agents and agencies over the years, and the Frizzle firm stands out as the best. Shelby Cooper in his office is fast, accurate, honest and very good at her job. And friendly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rambabu Nori

December 8, 2025

5  out of  5
rating by Rambabu Nori
"I recently contacted Andrew Frizzle’s office for my insurance needs and had the pleasure of working with Jessica Ortega. She was absolutely amazing. I had several questions about different insurance policies, coverages, and the best quotes to fit my needs. Jessica was extremely patient, responding promptly to both my emails and calls, and always provided clear, helpful information. I truly appreciate her professionalism and support. I would definitely recommend reaching out to Andrew Frizzle’s team for any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nandita

December 8, 2025

5  out of  5
rating by Nandita
"Jessica Ortega at Andrew Frizzle’s State Farm office in Gainesville, VA is great to work with! She is very helpful, knowledgeable and always quick to respond back. She made the whole process of getting Auto insurance very easy and quick and not complicated like the other places I encountered. Plus, I was able to get a good rate. Later on, adding other things to my existing insurance policy was also seamless when I worked with Jessica. I would highly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kristen Hill

December 5, 2025

5  out of  5
rating by Kristen Hill
"I got into an accident this week and called and spoke with Debbie. She was great! Very helpful in a stressful situation. Told me what I needed to do and what to expect and really helped understand the overall process. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Derek Davis

December 5, 2025

5  out of  5
rating by Derek Davis
"Easy to work with and they will take their time to explain all your options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sam Shinaishin

December 2, 2025

5  out of  5
rating by Sam Shinaishin
"Prompt, thorough and friendly service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zion Olvera

November 26, 2025

5  out of  5
rating by Zion Olvera
"Debbie is amazing! Would 100% recommend this place"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bill Nalls

November 25, 2025

5  out of  5
rating by Bill Nalls
"Very professional. Very quick to respond to all my questions and needs. They make the insurance process easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jonathan Nation

November 20, 2025

5  out of  5
rating by Jonathan Nation
"I have been working with Andrew and his team for over a decade! Insurance can be extremely frustrating especially when the word "NO" is used in your claim. Andrews team of experts helps get you paid to include helping you through the process when unfortunate events happen. Even after a decade of service me and my business are still treated like royalty."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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M Odom

November 18, 2025

5  out of  5
rating by M Odom
"Shelby with State Farm at Andrew Frizzle’s office is amazing! She’s very knowledgable and will find the answers if she doesn’t know. Shelby has always been very pleasant and patient! We call her often with changing of vehicles."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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alex varaklis

November 11, 2025

5  out of  5
rating by alex varaklis
"Andrew Frizzles office is AWSOME! I had an insurance question about a scooter and Debbie had my answer within a matter of minutes. She also had the policy and sent me the necessary paperwork right away! I am very thankful for the excellent service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leslie Nobile

November 10, 2025

5  out of  5
rating by Leslie Nobile
"I called Andrew Frizzle's agency and was immediately contacted back by Debbie Heine. She has provided us with on-going detailed information and has been very patient with us while we are getting organized with our car situation. We will be buying our insurance policy with this agency this week as we have found their pricing to be reasonable and their customer service to be professional and responsive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melissa Heiderman

October 20, 2025

5  out of  5
rating by Melissa Heiderman
"Andrew Frizzle and his team are always wonderful to work with! Kind, courteous, and always willing to help - no matter what. I've called them in a panic before, and they manage to calm me down, address the issue, and get things taken care of. Great team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Arnold

October 10, 2025

5  out of  5
rating by Michael Arnold
"I recently had a pleasant call with an insurance representative named Jessica who was incredibly helpful and informative 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Victoria Platt

October 2, 2025

5  out of  5
rating by Victoria Platt
"I can't say enough good things about this great group of people!! Andrew is such an amazing source of knowledge and Debbie is so incredibly capable and helpful, we love having our insurance with state farm at this branch!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jaylene cruz

September 30, 2025

5  out of  5
rating by jaylene cruz
"I just moved into the area, and I’m so glad I was recommended this office. Such an Amazing team and they were incredibly helpful with any questions I had. Highly recommend if you’re looking for insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Diana Zambrana

September 30, 2025

5  out of  5
rating by Diana Zambrana
"If you’re around the area and looking for insurance, 100% would recommend this office! Very helpful and kind, and they made the process very smooth."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jove Wicks

September 29, 2025

5  out of  5
rating by Jove Wicks
"Jessica made the insurance process smooth and easy to understand. She took the time to explain all my options and was incredibly helpful—I highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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KA M

September 22, 2025

5  out of  5
rating by KA M
"The attention to details at this State Farm office is great. I work with Shelby and she takes the time to answer all my questions about the policies and makes good suggestions. I highly recommend this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"